Lake Charles Storage Facility Reviews | Bayou Storage Solutions

The Guy is Great!

Mary Williams

January 20, 2024

Super friendly and helpful front desk guy! It didn't take long to get the unit, and we've had no problems at all in the 3 months we have stored there! Highly Recommend

I recommend

Jennifer

December 15, 2023

Quick and friendly service. Took his time to explain things step by step including directions to and from my storage unit. Expressed the safety and cleanliness of the facility. Thanks

Easy Move-In!

Synthia Potel

September 28, 2023

Took very little time to get situation in the office. Great location too

Great!

Michelle White

May 23, 2023

Great service!

Kelly Jones

November 8, 2022

It was a easy nice move and great customer service and well mannered employees

Recommend!

Elkinsroofing Solutions

November 8, 2022

Give Vic a raise!! He went above and beyond what he "had" to do. Somehow I forgot something in the trailer. I dropped the trailer off in a hurry and forgot an expensive roll of electrical wire. When I realized my mistake the trailer had already bees rented again. Vic called the people and recovered my forgotten goods. I can't tell you how much I appreciate it!

Very helpful and friendly

Michael Bell

April 27, 2022

Brett Boudreaux

April 8, 2022

Cristee Semmes

March 30, 2022

Drew Fuselier

March 14, 2022

PATRICK KNIPPERS

March 8, 2022

RALPH SITTIG

January 10, 2022

DONALD JAQUET

January 8, 2022

PARRY LALANDE

December 11, 2021

DANA GRAMS

December 8, 2021

CHARLES SELLERS

December 7, 2021

DANNY HENNIGAN

December 2, 2021

IVY ANDERSON

December 2, 2021

CARLOS GUEVARA REYES

November 23, 2021

KEITH YOUNG

November 20, 2021

JENNIFER BROUSSARD

November 17, 2021

Edgar Arce

November 8, 2021

The girl who was over there was amazing. Super friendly and ready to help. 100% recommended.

Reply from Manager on November 8, 2021

Thank you, Edgar. Glad I could help!

MUSTUFA ALI

November 4, 2021

DAVID ROTHSCHILD

October 20, 2021

The manager was very courteous and helpful.

TERRY ROSS

October 12, 2021

Prompt & Curtis

GRADY CONNER

October 9, 2021

They are extremely helpful, even when just calling to check options for rental and even if they don’t have the equipment I’m looking to rent. I’ve had other locations tell me to just schedule online if they didn’t have what I needed. When I did pick up there I was in and out in no time at all. I highly recommend Bayou Storage Solutions.

DAVID POST

September 3, 2021

Steven Henderson

August 12, 2021

Rudy Vaussine

August 2, 2021

Marcus Rawls

July 27, 2021

KIMBERLY GUILLORY

July 24, 2021

Larry Moore

July 23, 2021

Insure that availability of reserved equipment is verified for each location and have communication notifications sent to the customer for whenever the original location for where the reservation was made has to make location revisions due availability. It is a waste of time for anyone to go to a location for rented equipment and then be informed that they need to go somewhere else.

Reply from Manager on July 23, 2021

We are sorry you had a situation picking up your equipment. However, our entity was your drop off location so this review should be placed on the pick up location review page.

Chris Menou

July 23, 2021

Michael Morrison

July 20, 2021

Jose Herrera

July 14, 2021

Stephen Shirley

July 14, 2021

Allan San Martin

July 9, 2021

Tanya was very efficient & nice

Reply from Manager on July 9, 2021

Thank you!

Neil Currie

June 30, 2021

Absolutely the best service ever, friendly, professional and efficient. I’d definitely recommend this Uhaul facility any day.

Reply from Manager on June 30, 2021

Thank you for your uplifting review!

Ian Strang

June 28, 2021

Tanya was very helpful

Reply from Manager on June 28, 2021

Thank you, sir! It was my pleasure to help assist you in your move.

Tyler Privet

June 14, 2021

Fantastic. Friendly and super helpful.

Reply from Manager on June 14, 2021

Thank you for the kind words. It was our pleasure to help!

Tanya Price

June 12, 2021

Alexia Matthews

June 7, 2021

Perry Dangerfield

June 4, 2021

PAUL LEE POUSSON

May 26, 2021

Heather Monceaux-Cooley

May 10, 2021

Checking in via the app wasn't working well, but the worker at the site was a tremendous help to get us on our way.

LINDSAY BODIN

April 26, 2021

Randy Williams

March 26, 2021

Matthew Theriot

March 18, 2021

Best Customer service ever received! Thank you for the great experience.

Reply from Manager on March 18, 2021

Thank you! It was our pleasure to help you.

Philip Mccutcheon

March 18, 2021

Jenna Pulley

January 20, 2021

FELECIA AARON

January 20, 2021

Daniel Vidrine

December 28, 2020

It was a last minute decision to move that day and were happy to have a truck available. The whole process was painless and professionally executed. I have one more move to make, and I will certainly use U-Haul again.

Tommy Olsen

December 12, 2020

Robin Betts

November 23, 2020

Troy Middleton

November 11, 2020

Keeley Pitre

November 7, 2020

Nathaniel Nelson

August 4, 2020

Joquine Brown

August 3, 2020

Hugues Gelinas

July 21, 2020

Lonnie Little

July 13, 2020

Michael Lebato

July 9, 2020

Allan San Martin

June 24, 2020

staff was extremely nice

Reply from Manager on June 24, 2020

Thank you for your kind words!

Daniel Leblanc

June 23, 2020

Very efficient!

Shalyn Bryant

June 22, 2020

Melissa Hataway

June 15, 2020

Tanya is a delight to work with. I can't think of a thing they need to do to improve.

Reply from Manager on June 15, 2020

Thank you, Melissa for the kind words. The pleasure was mine!

Quincy Cormier

June 9, 2020

Melissa Hataway

May 30, 2020

jose Quiroga

March 25, 2020

Mark Walter

March 19, 2020

Kevin Smith

March 18, 2020

Paul Andeel

March 16, 2020

The young lady at the shop deserves 5 stars. She was super friendly & went out of her way to help me.

Reply from Manager on March 16, 2020

It was my pleasure to assist you and thank you for calling me "young"! :-)

chhunheang savun

March 11, 2020

Fast service and friendly people

Reply from Manager on March 11, 2020

Thank you, Chhunheang. It was our pleasure to assist you in your move.

Daniel Cutrer

March 4, 2020

Charles Carter III

January 28, 2020

Micah Davis

January 27, 2020

Arno Basson

January 18, 2020

Latosha Smith

January 16, 2020

Harald Battieste

January 15, 2020

Adela Hernandez

January 13, 2020

Hamzeh Davarikia

January 13, 2020

Chrisynthia Gatewood

January 10, 2020

Tina Doucet

January 2, 2020

Very fast and friendly service, if services are ever needed in the future I will definitely us this location again.

Reply from Manager on January 2, 2020

Thank you for your kind words. It was our pleasure to assist you. We look forward to your future business!

dianna jenkins

December 27, 2019

Great customer service. We appreciate your help with our moving needs.

Reply from Manager on December 27, 2019

It was our pleasure. Thank you for choosing Bayou Storage!

Tanner Fontenot

December 21, 2019

Jacquelyn Pence

December 16, 2019

Jacqueline Blakes

December 7, 2019

Dylan Savant

November 27, 2019

Tamica Tassin

November 5, 2019

The service Rep was friendly and knowledgeable. I had a very good experience at the counter. I will definitely be renting here again. Also, the return process was super easy.

Brian Downs

November 4, 2019

Alice Boutte

October 29, 2019

Clemence Guidry

October 28, 2019

The door on the cargo trailer I used was extremely hard to open then I couldn’t get it to shut back had to leave it open to move my furniture. Which delayed my move because of the rain.

Reply from Manager on October 28, 2019

We are sorry that you had to deal with a trailer door that wasn't working properly. For future reference, if equipment doesn't work properly, please let the facility know and call the road side assistance number inside your contract folder. They will come out to you and repair the equipment.

Ronald Fontenot

October 28, 2019

Great staff! Professional, courteous and go out of their way to take care you.

Reply from Manager on October 28, 2019

Thank you for choosing Bayou Storage! It was our pleasure to assist you.

Dora Tucker

October 23, 2019

Joseph Klepk

October 21, 2019

Michael Hankins

October 15, 2019

Therese Ungles

September 27, 2019

you all were good.nothing to improve

Reply from Manager on September 27, 2019

Thank you. It was our pleasure to assist you.

Michael Joyce

September 26, 2019

angel jackson

September 25, 2019

Gilbert Hodge

August 23, 2019

Kimberly Guillory

August 22, 2019

Nothing. Everything was PERFECT best location in Lake Charles!

Reply from Manager on August 22, 2019

Thank you for your kind words!

Shawn Desormeaux

August 13, 2019

There's Nothing to improve!

Reply from Manager on August 13, 2019

Thank you!

Jacob Rohret

August 13, 2019

Jennifer Haddock

August 11, 2019

Theresa Veazie

August 10, 2019

Shannon Thorn

August 8, 2019

Pat Goree

July 31, 2019

Robert Ward

July 23, 2019

Angel Figueredo Fernandez

July 22, 2019

Anna Moak

July 16, 2019

Thank you for your service.

Reply from Manager on July 16, 2019

The pleasure was ours.

lois peck

July 16, 2019

The lady was very professional and I would rent from her again.

Reply from Manager on July 16, 2019

Thank you for your kind words, Ms. Lois.

David Bruce

July 15, 2019

Excellent service personnel. Only suggestion is to cover the 1-2 o'clock lunch hour.

Reply from Manager on July 15, 2019

Thank you for your input. We however are an office with only one employee that works a 9 hour shift six days a week. Our office personnel deserves to have a lunch hour. Our facility is set up so even when we are closed, U-Haul customers can perform self rentals/check ins and our storage customers can pay their rent over the phone, online, via text, or drop in the drop box.

Very convenient friendly and clean environment

Andrew Caskey

July 15, 2019

Sean Fitzsimons

July 8, 2019

tavein solco

July 5, 2019

Angela Peron

July 5, 2019

Awesome Service

Nichole Girlinghouse

June 14, 2019

Easy check in and they meet us in the parking lot when we dropped it. Fast and friendly.

chad bayer

June 10, 2019

Lorie Thornton

June 9, 2019

Travis Romero

June 7, 2019

No complaints here! Everything went smoothly.

Lesly Varghese

May 30, 2019

Gralyn Burton

May 20, 2019

Gracie Hargett

May 14, 2019

ASHLEY JACKSON

May 11, 2019

Bryan Nash

May 10, 2019

Customer Service personnel were awesome! Nice and helpful.

Reply from Manager on May 10, 2019

The pleasure was ours!

Ronald Lavoi

April 20, 2019

ronda quayhagen

April 17, 2019

Pick up was easy, she got me hooked up and in my way in a matter of minutes. Checked to make sure everything was safe and secure. A plus!

Reply from Manager on April 17, 2019

Glad to be of assistance!

Jenitta McNeal

April 11, 2019

Chris Jack

April 8, 2019

Carlos Beltran

March 26, 2019

Al Munoz

March 21, 2019

Awesome service by un-hooking trailer and explained what was being done.... outstanding...

Reply from Manager on March 21, 2019

Thank you, Al. It was our pleasure to help!

sergio araujo

March 18, 2019

Thank you guys, you’re the best.

Reply from Manager on March 18, 2019

Sergio, having great customers like you makes it easy to be the best! :-)

Jennifer Hebert

March 15, 2019

Friendly helpful employee!

Reply from Manager on March 15, 2019

Thank you for your kind words, Jennifer.

Amanda Lopez

March 1, 2019

Aaron Collier

February 26, 2019

David Kontol

February 14, 2019

Terrific customer service. Very personable and helpful employee assisted us.

Mary Trahahan

January 21, 2019

KEEP DOING WHAT YOU ARE DOING I HAD NO PROBLEMS

Kara Kokser

December 17, 2018

Stephen Smart

November 30, 2018

BRIDGETTA SIMS

November 12, 2018

JOHN COLLINS

November 9, 2018

Armin Brahm

October 1, 2018

Excellent service and equipment

Reply from Manager on October 1, 2018

Glad we could assist you!

Cindy Walker

September 28, 2018

James Traweek

September 28, 2018

Everything was perfect and just what I needed.

Jesse Langley

September 27, 2018

JAMES ORNDOFF

September 27, 2018

Unbelievable customer service. Tonya is awesome. She is very helpful and knowledgeable.

Reply from Manager on September 27, 2018

Thank you, James! It was great having you as a long term customer.

Jordan Davis

September 26, 2018

DeLayne Palomino

September 20, 2018

Ron Bailey

September 20, 2018

Annie Bryant

September 10, 2018

David Andrews

September 4, 2018

Sandra Morris

September 4, 2018

robert gaspard

September 4, 2018

Dean Ford

August 31, 2018

Representative was very friendly and professional. Went out of her way to accommodate!

john briscoe

August 30, 2018

Like the uhaul person very much she went over and beyound to see that everything I needed was there yes will return to to here if truck is available.

Reply from Manager on August 30, 2018

It was our pleasure to help you!

Veda duhon

August 27, 2018

KATHLEEN MCPHERSON

August 27, 2018

Lawrence Finney

August 20, 2018

Debbie Johnson

August 20, 2018

Chris Menou

August 20, 2018

Ginger Polston

August 10, 2018

Very friendly and knowledgeable .

Reply from Manager on August 10, 2018

Thank you for your business!

Michael Betzen

August 10, 2018

Lindsey Fontenot

August 7, 2018

Tanya was super friendly and helpful!

Reply from Manager on August 7, 2018

Thank you, Lindsey. I'm glad we were able to secure a trailer for you to complete your move.

Melissa Cormier

August 4, 2018

Tanya was very helpful, professional, and friendly. No complaints!

Reply from Manager on August 4, 2018

Thank you for the kinds words. I'm glad I could help!

Kenneth Kahn

August 4, 2018

Kathleen Scott

August 1, 2018

Carl Bearb

July 30, 2018

U-haul has excellent service. The reservation system online line is easy to use and they give frequent updates and reminders. The pickup location was excellent and so was the drop off location.

Reply from Manager on July 30, 2018

I'm glad you were able to utilize the online system with ease! Thank you for choosing Bayou Storage and U-Haul.

MARK MORRISON

July 30, 2018

Jacob Dupre

July 9, 2018

SHARON MARCEAUX

July 1, 2018

Tanya was super helpful and just a wonderful person.

Reply from Manager on July 2, 2018

Thank you Sharon for your kind words. I'm glad I was able to accommodate your needs during this crazy busy moving weekend.

James Moss

June 30, 2018

Keith Irons

June 25, 2018

The lady at the front desk was awesome

Reply from Manager on June 25, 2018

Thank you, Keith. We think our customers are pretty awesome too!

Frank Davis

June 25, 2018

Kara Kokser

June 22, 2018

Jason Chiasson

June 13, 2018

Ronnie Laseter

June 12, 2018

John Campbell

June 7, 2018

Christopher Castro

June 7, 2018

Carlpreshia Manuel

June 6, 2018

phil pemberton

May 31, 2018

Aftad Ali

May 29, 2018

Excellent service it took 5 minutes in and out.

Reply from Manager on May 29, 2018

Thank you! Glad we could get you in and out so quickly.

WALLACE FRELOT

May 21, 2018

Crystal Carr

May 21, 2018

John Campbell

May 17, 2018

Awesome young Lady who waited on us. She was very professional and very knowledgeable. I would recommend her and this location.

Reply from Manager on May 17, 2018

Thank you, John for your kind words (and for calling me young :-) ). It was my pleasure to assist you and your wife.

kelly marler

May 7, 2018

Very nice women would like to see you soon

Reply from Manager on May 7, 2018

Thank you, Kelly. It was my pleasure to assist you in your move.

Justin Marien

May 5, 2018

I think you are doing a great job! Keep it up!

Reply from Manager on May 5, 2018

Thank you Justin. Your kind words are appreciated.

Thomas Heidel

April 27, 2018

Thank you they were great

Reply from Manager on April 27, 2018

Glad we could assist you!

David Hamilton

April 7, 2018

Dayna Houston

April 2, 2018

Ruben Linares

March 26, 2018

Michael Horner

March 24, 2018

Clean and well maintained U-Haul equipment.

Reply from Manager on March 24, 2018

Thank you Michael. I'm glad we had the pick up truck available to assist your needs.

Henry Do

March 23, 2018

Dominique Turner

March 22, 2018

Yes very nice people and helpful.

Reply from Manager on March 22, 2018

Thank you, Dominique. Glad we could assist you!

Tina Powell

March 8, 2018

Charae Ratliff

March 8, 2018

Morlene Alfred

March 5, 2018

Dominique Dixon

March 3, 2018

Two Great young ladies gave me the Best customer service I've had my whole stay here in Lake Charles!

Reply from Manager on March 3, 2018

Thank you for the kind words, Dominique. I'm glad we were able to accommodate your vehicle needs.

mallory chatman

February 21, 2018

Howard Edwards

February 8, 2018

Jimmy Floyd

February 7, 2018

The young lady that took care of me was exceptional. She even cut her lunch break short to accommodate my needs. Professional does not even begin to describe the service at this location. I will certainly recommend this location and use it again in the future.

Reply from Manager on February 7, 2018

Thank you for the kind words. We were happy to help you.

Adrian Payagan

February 3, 2018

Dale Bagley

January 17, 2018

Darrin Kelly

January 2, 2018

We originally booked a larger trailer on line 2 weeks ahead of time. 2 days before we needed it the facility on hwy 14 said it was not available and could not get us one. We had 1 day to move. Thank you to Bayou storage for their help! Will never book with uhaul on line again.

Reply from Manager on January 2, 2018

I sorry you had to deal with that mix up, but I'm glad I had something that worked for your move.

Monroe Michaelis

December 26, 2017

A little difficult to find but worth the effort. The rep did a fantastic job. I liked renting from this location.

Reply from Manager on December 26, 2017

I'm sorry you had difficulty finding our facility. It's a very long driveway :-) I am glad once you found us, you were pleased with your experience.

Carol Courville

December 12, 2017

Last minute looking for a truck to haul furniture in a Sunday !! Tanya not only took my number but called me with a van 15 minutes before closing !!! She held over for me and gave me a clean, and very nice van !!! She went way beyond what someone else would have done !! Very personable and I liked that !!

Reply from Manager on December 12, 2017

Thank you, Carol. It was my pleasure to be able to help you. I'm glad we were able to get you in a van to take care of your moving needs.

Dianne Ceasar

December 11, 2017

This location is the best. The employees are always courteous and informative. The only improvement would be availablity of more trucks. This tends to be a busy location.

Reply from Manager on December 11, 2017

Thank you, Dianne. I too wish we had more rotational trucks at our lot. Maybe one day we will. But in the meantime, I can always try to find a piece of equipment at a different location for you so you aren't having to drive or call around to other locations trying to find what you need.

Eric Tabor

December 2, 2017

Nothing needs to be improved on. My experience was perfect

Reply from Manager on December 2, 2017

Thank you, Eric. It was a pleasure helping you.

Timothy Mitchell

November 21, 2017

The girls were very friendly and helpful!

Reply from Manager on November 21, 2017

Thank you, Timothy. The pleasure was ours!

Carl DeLee

October 31, 2017

UHaul equipment was clean and well maintained.

RENITA POWELL

October 13, 2017

Derrick Bigner

October 4, 2017

Veronica Thibodeaux

September 30, 2017

Michael Bourgeois

September 22, 2017

Keith Edwards

September 11, 2017

Richard Maple

September 8, 2017

Raymond McCall

September 7, 2017

Tonya provided excellent customer service and really helped out...moving days are always stressful and this was a pleasant experience because of Tonya's positive and upbeat personality! Thank you, Raymond

Reply from Manager on September 8, 2017

Thank you Raymond, it was a pleasure to be able to assist you.

John Webb

September 6, 2017

It was a great experience. I'd do this again if I needed a van to move things.

Reply from Manager on September 8, 2017

Thank you for choosing Bayou Storage and U-Haul.

Brittany Manuel

August 31, 2017

Terry Simon Jr.

August 31, 2017

August 25, 2017

Goes above and beyond to help you great place.

Reply from Manager on August 25, 2017

Thank you for your kind words. It was my pleasure to assist you.

Very friendly and helpful

August 25, 2017

Reply from Manager on August 25, 2017

Thank you. I look forward to helping you again!

Rick Kennedy

August 22, 2017

Toby Osburn

August 21, 2017

Kelley

August 17, 2017

Awesome customer service and VERY outgoing and friendly. Glad Google sent me :)

Reply from Manager on August 17, 2017

Thank you Kelley. We are glad Google sent you to us too :-)

Michael Powell

August 15, 2017

Very satisfied

Glorisha

August 14, 2017

Great service everytime

Deirdre stevens

August 12, 2017

Reply from Manager on August 12, 2017

Thank you, Deirdre. It's always a pleasure seeing you.

August 8, 2017

Very accommodating

Sandra Walkin

August 7, 2017

Used more than once to move child to college. Will use again. Very professional

Reply from Manager on August 7, 2017

Thank you Sandra. Glad we could assist in the move!

great

jazmin

August 7, 2017

clean uhauls and rooms.

Robert Pace

August 6, 2017

Rodney Burns

August 5, 2017

Great help

Leslie Fletcher

August 5, 2017

Great help and service

Reply from Manager on August 5, 2017

Glad we could assist you in your packing needs!

Awesome

Ilya careaga

August 4, 2017

Tanya is great and will go above and beyond to help all your needs.

Reply from Manager on August 4, 2017

Thank you Ilya. Your business is greatly appreciated!

Marty stockton

August 3, 2017

Levence Tezeno

August 3, 2017

Great job! I have been a customer for 2 years or longer. The staff here at Bayou Storage have been most gracious and helpful to me. Again great job and Thank you very much.

Reply from Manager on August 3, 2017

Thank you Levence. We appreciate your business!

Amazing service!!

Tram Dinh

August 1, 2017

Some of the nicest staff members I've ever met. Transactions were fast and friendly. Would definitely recommend!

Reply from Manager on August 1, 2017

Thank you Tram. I'm glad we could meet your expectations.

Great service

Danny Bun

July 31, 2017

Very friendly people and work very fast. Couldn't have had a better experience!!

Reply from Manager on July 31, 2017

Thank you so much. We are glad you had a great experience. We look forward to working with you again!

Steve Janca

July 28, 2017

Unbelievable great service from Tanya today, above and beyond! Thank you for locating what I need.

Reply from Manager on July 28, 2017

Thank you Steve for your kind words. I look forward to helping you reserve the trailer every 3rd Sunday of the month!

Larry Johnson

July 25, 2017

I personally did not meet Tanya, but she contacted me via text and was extremely helpful.

Reply from Manager on July 27, 2017

Thank you for your kind words. I'm glad I could help!

Kim Simmons

July 24, 2017

The U-Haul equipment was clean and well maintained!

Reply from Manager on July 25, 2017

Thank you for your review. We pride ourselves in having the cleanest U-Haul equipment around!

Terrence Ary

July 22, 2017

There great and the service is excellent

Reply from Manager on July 22, 2017

Thank you! We appreciate your business!

Richard Roberts

July 21, 2017

Everyone was nice and helpful.

Reply from Manager on July 21, 2017

Glad to be able to assist you in your move.

Ray Jenkins

July 19, 2017

Bayou Storage is Great. And the Workers Are Excellent.....

Reply from Manager on July 20, 2017

Thank you...It's easy to be great when we have great customers!

Becky was very knowledgable and very professional and I will

Shawna allen

July 19, 2017

Recommend this location. To everyone and post on my blog

Reply from Manager on July 20, 2017

Thank you for your kind words. We think Becky is pretty awesome too :-)

Yes indeed

Trades said castille

July 18, 2017

Very handy everything is perfect

Reply from Manager on July 18, 2017

Thank you! I'm glad we can meet your expectations!

Very clean and helpful

Patrice marbury

July 18, 2017

Good prices and stored safe

Reply from Manager on July 18, 2017

Thank you, Patrice for your kind words. We take pride in hand scrubbing the rooms to make sure it is freshly cleaned for our new customers.

Keiffer Tillman

July 15, 2017

GOLAM SORWAR

July 17, 2017

JAMES DERANGER

July 12, 2017

Attendant was very personable and very helpful. If needing to rent again in future will definitely consider using again.

Reply from Manager on July 15, 2017

Thank you for your kind words. We appreciate your business and look forward to helping you again.

Meghan Plummer

July 11, 2017

I loved that I could drop my equipment off here even when the location was closed. Super convenient.

Reply from Manager on July 15, 2017

I'm happy we were able to accommodate your needs. Thank you for choosing Bayou Storage.

Service

Nonde

July 13, 2017

Very helpful

Reply from Manager on July 13, 2017

Thank you for stopping in. We appreciate your business!

Jackie Randolph

July 12, 2017

The prices are really cool!!!!!!!

Reply from Manager on July 13, 2017

Thank you for review. We do our best to provide a clean and safe facility to store your possessions without a large price tag attached.

Jeff Jack

July 3, 2017

Pat K.

June 30, 2017

I cannot say enough about the staff at this UHaul. We will only lease from here. The location is convenient and even if it was across town, we would drive there only. Most helpful, always pleasant, and a delight to work with.

Reply from Manager on June 30, 2017

Thank you for the kind words. It's always a pleasure to see you!

Greg Landry

June 30, 2017

Always most helpful. I don't go to any other UHaul location!!

Brittany

June 28, 2017

Becky was awesome!! She had great customer service and was very friendly. The service was fast. Love her

Kireynolds

June 28, 2017

Becky had great customer service. She was very spunky and energetic.

Kierra R

June 28, 2017

Becky had great customer service. She updated my pick up time.

Michael T

June 3, 2017

Tonya was very polite and knowledgeable

Reply from Manager on June 27, 2017

Michael, thank you for you kind words. We appreciate your business!

neil s

May 17, 2017

This transaction went very well.

Joyce V.

May 15, 2017

All services were great. Thank you to those who were so helpful, both in Lk Charles, LA , and in Winnsboro, TX.

Reply from Manager on June 29, 2017

We are glad to hear your move went smoothly!

Rontetta b.

May 15, 2017

Great service

JAMES O.

May 12, 2017

Great friendly staff!

Pat K.

May 10, 2017

Wonderful people.

Roger L.

May 8, 2017

the lady working here was fantastic both times I have used this location. she is an example of how a customer should be treated. I really appreciate her attitude and demeaner . she was more than helpful. I will only go to this location in lake Charles for my rental needs as long as she is there

Pat K.

May 7, 2017

Love this place!! Very accommodating and helpful. We don't go anywhere else!!

James F.

May 3, 2017

The lady we dealt with was exceedingly friendly. very professional and tremendously helpful. I would very much like to recommend this location to everyone.

JAMES O.

May 2, 2017

Great fast friendly service

Cherish M.

April 12, 2017

She was very nice and accomodating. Great service.

on 4/4/2017

April 4, 2017

This storage facility is amazing!

Michael H.

April 1, 2017

Very friendly and very helpful!

Pat K.

March 21, 2017

Love this UHaul So convenient Friendly people

Credisheau J.

March 11, 2017

August 31, 2016

Nice place. I had no idea about having a storage unit and they made it easy. Thanks

Bayou Storage Solutions - Lake Charles

Facility Reviews Summary