Call: (337) 513-4030 Make A Payment

Bayou Storage Solutions - Lake Charles

2859 Ernest Street, Lake Charles, LA 70601
Current Customers: 337.401.4222

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 138 Reviews
5 Stars - 138 Reviews
[Star][Star][Star][Star][Star]
Kara Kokser
December 17, 2018
[Star][Star][Star][Star][Star]
Stephen Smart
November 30, 2018
[Star][Star][Star][Star][Star]
BRIDGETTA SIMS
November 12, 2018
[Star][Star][Star][Star][Star]
JOHN COLLINS
November 9, 2018
[Star][Star][Star][Star][Star]
Armin Brahm
October 1, 2018
Excellent service and equipment
Reply from Manager on October 1, 2018
Glad we could assist you!
[Star][Star][Star][Star][Star]
Cindy Walker
September 28, 2018
[Star][Star][Star][Star][Star]
James Traweek
September 28, 2018
Everything was perfect and just what I needed.
[Star][Star][Star][Star][Star]
Jesse Langley
September 27, 2018
[Star][Star][Star][Star][Star]
JAMES ORNDOFF
September 27, 2018
Unbelievable customer service. Tonya is awesome. She is very helpful and knowledgeable.
Reply from Manager on September 27, 2018
Thank you, James! It was great having you as a long term customer.
[Star][Star][Star][Star][Star]
Jordan Davis
September 26, 2018
[Star][Star][Star][Star][Star]
DeLayne Palomino
September 20, 2018
[Star][Star][Star][Star][Star]
Ron Bailey
September 20, 2018
[Star][Star][Star][Star][Star]
Annie Bryant
September 10, 2018
[Star][Star][Star][Star][Star]
David Andrews
September 4, 2018
[Star][Star][Star][Star][Star]
Sandra Morris
September 4, 2018
[Star][Star][Star][Star][Star]
robert gaspard
September 4, 2018
[Star][Star][Star][Star][Star]
Dean Ford
August 31, 2018
Representative was very friendly and professional. Went out of her way to accommodate!
[Star][Star][Star][Star][Star]
john briscoe
August 30, 2018
Like the uhaul person very much she went over and beyound to see that everything I needed was there yes will return to to here if truck is available.
Reply from Manager on August 30, 2018
It was our pleasure to help you!
[Star][Star][Star][Star][Star]
Veda duhon
August 27, 2018
[Star][Star][Star][Star][Star]
KATHLEEN MCPHERSON
August 27, 2018
[Star][Star][Star][Star][Star]
Lawrence Finney
August 20, 2018
[Star][Star][Star][Star][Star]
Debbie Johnson
August 20, 2018
[Star][Star][Star][Star][Star]
Chris Menou
August 20, 2018
[Star][Star][Star][Star][Star]
Ginger Polston
August 10, 2018
Very friendly and knowledgeable .
Reply from Manager on August 10, 2018
Thank you for your business!
[Star][Star][Star][Star][Star]
Michael Betzen
August 10, 2018
[Star][Star][Star][Star][Star]
Lindsey Fontenot
August 7, 2018
Tanya was super friendly and helpful!
Reply from Manager on August 7, 2018
Thank you, Lindsey. I'm glad we were able to secure a trailer for you to complete your move.
[Star][Star][Star][Star][Star]
Melissa Cormier
August 4, 2018
Tanya was very helpful, professional, and friendly. No complaints!
Reply from Manager on August 4, 2018
Thank you for the kinds words. I'm glad I could help!
[Star][Star][Star][Star][Star]
Kenneth Kahn
August 4, 2018
[Star][Star][Star][Star][Star]
Kathleen Scott
August 1, 2018
[Star][Star][Star][Star][Star]
Carl Bearb
July 30, 2018
U-haul has excellent service. The reservation system online line is easy to use and they give frequent updates and reminders. The pickup location was excellent and so was the drop off location.
Reply from Manager on July 30, 2018
I'm glad you were able to utilize the online system with ease! Thank you for choosing Bayou Storage and U-Haul.
[Star][Star][Star][Star][Star]
MARK MORRISON
July 30, 2018
[Star][Star][Star][Star][Star]
Jacob Dupre
July 9, 2018
[Star][Star][Star][Star][Star]
SHARON MARCEAUX
July 1, 2018
Tanya was super helpful and just a wonderful person.
Reply from Manager on July 2, 2018
Thank you Sharon for your kind words. I'm glad I was able to accommodate your needs during this crazy busy moving weekend.
[Star][Star][Star][Star][Star]
James Moss
June 30, 2018
[Star][Star][Star][Star][Star]
Keith Irons
June 25, 2018
The lady at the front desk was awesome
Reply from Manager on June 25, 2018
Thank you, Keith. We think our customers are pretty awesome too!
[Star][Star][Star][Star][Star]
Frank Davis
June 25, 2018
[Star][Star][Star][Star][Star]
Kara Kokser
June 22, 2018
[Star][Star][Star][Star][Star]
Jason Chiasson
June 13, 2018
[Star][Star][Star][Star][Star]
Ronnie Laseter
June 12, 2018
[Star][Star][Star][Star][Star]
John Campbell
June 7, 2018
[Star][Star][Star][Star][Star]
Christopher Castro
June 7, 2018
[Star][Star][Star][Star][Star]
Carlpreshia Manuel
June 6, 2018
[Star][Star][Star][Star][Star]
phil pemberton
May 31, 2018
[Star][Star][Star][Star][Star]
Aftad Ali
May 29, 2018
Excellent service it took 5 minutes in and out.
Reply from Manager on May 29, 2018
Thank you! Glad we could get you in and out so quickly.
[Star][Star][Star][Star][Star]
WALLACE FRELOT
May 21, 2018
[Star][Star][Star][Star][Star]
Crystal Carr
May 21, 2018
[Star][Star][Star][Star][Star]
John Campbell
May 17, 2018
Awesome young Lady who waited on us. She was very professional and very knowledgeable. I would recommend her and this location.
Reply from Manager on May 17, 2018
Thank you, John for your kind words (and for calling me young :-) ). It was my pleasure to assist you and your wife.
[Star][Star][Star][Star][Star]
kelly marler
May 7, 2018
Very nice women would like to see you soon
Reply from Manager on May 7, 2018
Thank you, Kelly. It was my pleasure to assist you in your move.
[Star][Star][Star][Star][Star]
Justin Marien
May 5, 2018
I think you are doing a great job! Keep it up!
Reply from Manager on May 5, 2018
Thank you Justin. Your kind words are appreciated.
[Star][Star][Star][Star][Star]
Thomas Heidel
April 27, 2018
Thank you they were great
Reply from Manager on April 27, 2018
Glad we could assist you!
[Star][Star][Star][Star][Star]
David Hamilton
April 7, 2018
[Star][Star][Star][Star][Star]
Dayna Houston
April 2, 2018
[Star][Star][Star][Star][Star]
Ruben Linares
March 26, 2018
[Star][Star][Star][Star][Star]
Michael Horner
March 24, 2018
Clean and well maintained U-Haul equipment.
Reply from Manager on March 24, 2018
Thank you Michael. I'm glad we had the pick up truck available to assist your needs.
[Star][Star][Star][Star][Star]
Henry Do
March 23, 2018
[Star][Star][Star][Star][Star]
Dominique Turner
March 22, 2018
Yes very nice people and helpful.
Reply from Manager on March 22, 2018
Thank you, Dominique. Glad we could assist you!
[Star][Star][Star][Star][Star]
Tina Powell
March 8, 2018
[Star][Star][Star][Star][Star]
Charae Ratliff
March 8, 2018
[Star][Star][Star][Star][Star]
Morlene Alfred
March 5, 2018
[Star][Star][Star][Star][Star]
Dominique Dixon
March 3, 2018
Two Great young ladies gave me the Best customer service I've had my whole stay here in Lake Charles!
Reply from Manager on March 3, 2018
Thank you for the kind words, Dominique. I'm glad we were able to accommodate your vehicle needs.
[Star][Star][Star][Star][Star]
mallory chatman
February 21, 2018
[Star][Star][Star][Star][Star]
Howard Edwards
February 8, 2018
[Star][Star][Star][Star][Star]
Jimmy Floyd
February 7, 2018
The young lady that took care of me was exceptional. She even cut her lunch break short to accommodate my needs. Professional does not even begin to describe the service at this location. I will certainly recommend this location and use it again in the future.
Reply from Manager on February 7, 2018
Thank you for the kind words. We were happy to help you.
[Star][Star][Star][Star][Star]
Adrian Payagan
February 3, 2018
[Star][Star][Star][Star][Star]
Dale Bagley
January 17, 2018
[Star][Star][Star][Star][Star]
Darrin Kelly
January 2, 2018
We originally booked a larger trailer on line 2 weeks ahead of time. 2 days before we needed it the facility on hwy 14 said it was not available and could not get us one. We had 1 day to move. Thank you to Bayou storage for their help! Will never book with uhaul on line again.
Reply from Manager on January 2, 2018
I sorry you had to deal with that mix up, but I'm glad I had something that worked for your move.
[Star][Star][Star][Star][Star]
Monroe Michaelis
December 26, 2017
A little difficult to find but worth the effort. The rep did a fantastic job. I liked renting from this location.
Reply from Manager on December 26, 2017
I'm sorry you had difficulty finding our facility. It's a very long driveway :-) I am glad once you found us, you were pleased with your experience.
[Star][Star][Star][Star][Star]
Carol Courville
December 12, 2017
Last minute looking for a truck to haul furniture in a Sunday !! Tanya not only took my number but called me with a van 15 minutes before closing !!! She held over for me and gave me a clean, and very nice van !!! She went way beyond what someone else would have done !! Very personable and I liked that !!
Reply from Manager on December 12, 2017
Thank you, Carol. It was my pleasure to be able to help you. I'm glad we were able to get you in a van to take care of your moving needs.
[Star][Star][Star][Star][Star]
Dianne Ceasar
December 11, 2017
This location is the best. The employees are always courteous and informative. The only improvement would be availablity of more trucks. This tends to be a busy location.
Reply from Manager on December 11, 2017
Thank you, Dianne. I too wish we had more rotational trucks at our lot. Maybe one day we will. But in the meantime, I can always try to find a piece of equipment at a different location for you so you aren't having to drive or call around to other locations trying to find what you need.
[Star][Star][Star][Star][Star]
Eric Tabor
December 2, 2017
Nothing needs to be improved on. My experience was perfect
Reply from Manager on December 2, 2017
Thank you, Eric. It was a pleasure helping you.
[Star][Star][Star][Star][Star]
Timothy Mitchell
November 21, 2017
The girls were very friendly and helpful!
Reply from Manager on November 21, 2017
Thank you, Timothy. The pleasure was ours!
[Star][Star][Star][Star][Star]
Carl DeLee
October 31, 2017
UHaul equipment was clean and well maintained.
[Star][Star][Star][Star][Star]
RENITA POWELL
October 13, 2017
[Star][Star][Star][Star][Star]
Derrick Bigner
October 4, 2017
[Star][Star][Star][Star][Star]
Veronica Thibodeaux
September 30, 2017
[Star][Star][Star][Star][Star]
Michael Bourgeois
September 22, 2017
[Star][Star][Star][Star][Star]
Keith Edwards
September 11, 2017
[Star][Star][Star][Star][Star]
Richard Maple
September 8, 2017
[Star][Star][Star][Star][Star]
Raymond McCall
September 7, 2017
Tonya provided excellent customer service and really helped out...moving days are always stressful and this was a pleasant experience because of Tonya's positive and upbeat personality! Thank you, Raymond
Reply from Manager on September 8, 2017
Thank you Raymond, it was a pleasure to be able to assist you.
[Star][Star][Star][Star][Star]
John Webb
September 6, 2017
It was a great experience. I'd do this again if I needed a van to move things.
Reply from Manager on September 8, 2017
Thank you for choosing Bayou Storage and U-Haul.
[Star][Star][Star][Star][Star]
Brittany Manuel
August 31, 2017
[Star][Star][Star][Star][Star]
Terry Simon Jr.
August 31, 2017
[Star][Star][Star][Star][Star]
August 25, 2017
Goes above and beyond to help you great place.
Reply from Manager on August 25, 2017
Thank you for your kind words. It was my pleasure to assist you.
[Star][Star][Star][Star][Star]
Very friendly and helpful
August 25, 2017
Reply from Manager on August 25, 2017
Thank you. I look forward to helping you again!
[Star][Star][Star][Star][Star]
Rick Kennedy
August 22, 2017
[Star][Star][Star][Star][Star]
Toby Osburn
August 21, 2017
[Star][Star][Star][Star][Star]
Kelley
August 17, 2017
Awesome customer service and VERY outgoing and friendly. Glad Google sent me :)
Reply from Manager on August 17, 2017
Thank you Kelley. We are glad Google sent you to us too :-)
[Star][Star][Star][Star][Star]
Michael Powell
August 15, 2017
[Star][Star][Star][Star][Star]
Very satisfied
Glorisha
August 14, 2017
[Star][Star][Star][Star][Star]
Great service everytime
Deirdre stevens
August 12, 2017
Reply from Manager on August 12, 2017
Thank you, Deirdre. It's always a pleasure seeing you.
[Star][Star][Star][Star][Star]
August 8, 2017
[Star][Star][Star][Star][Star]
Very accommodating
Sandra Walkin
August 7, 2017
Used more than once to move child to college. Will use again. Very professional
Reply from Manager on August 7, 2017
Thank you Sandra. Glad we could assist in the move!
[Star][Star][Star][Star][Star]
great
jazmin
August 7, 2017
clean uhauls and rooms.
[Star][Star][Star][Star][Star]
Robert Pace
August 6, 2017
[Star][Star][Star][Star][Star]
Rodney Burns
August 5, 2017
[Star][Star][Star][Star][Star]
Great help
Leslie Fletcher
August 5, 2017
Great help and service
Reply from Manager on August 5, 2017
Glad we could assist you in your packing needs!
[Star][Star][Star][Star][Star]
Awesome
Ilya careaga
August 4, 2017
Tanya is great and will go above and beyond to help all your needs.
Reply from Manager on August 4, 2017
Thank you Ilya. Your business is greatly appreciated!
[Star][Star][Star][Star][Star]
Marty stockton
August 3, 2017
[Star][Star][Star][Star][Star]
Levence Tezeno
August 3, 2017
Great job! I have been a customer for 2 years or longer. The staff here at Bayou Storage have been most gracious and helpful to me. Again great job and Thank you very much.
Reply from Manager on August 3, 2017
Thank you Levence. We appreciate your business!
[Star][Star][Star][Star][Star]
Amazing service!!
Tram Dinh
August 1, 2017
Some of the nicest staff members I've ever met. Transactions were fast and friendly. Would definitely recommend!
Reply from Manager on August 1, 2017
Thank you Tram. I'm glad we could meet your expectations.
[Star][Star][Star][Star][Star]
Great service
Danny Bun
July 31, 2017
Very friendly people and work very fast. Couldn't have had a better experience!!
Reply from Manager on July 31, 2017
Thank you so much. We are glad you had a great experience. We look forward to working with you again!
[Star][Star][Star][Star][Star]
Steve Janca
July 28, 2017
Unbelievable great service from Tanya today, above and beyond! Thank you for locating what I need.
Reply from Manager on July 28, 2017
Thank you Steve for your kind words. I look forward to helping you reserve the trailer every 3rd Sunday of the month!
[Star][Star][Star][Star][Star]
Larry Johnson
July 25, 2017
I personally did not meet Tanya, but she contacted me via text and was extremely helpful.
Reply from Manager on July 27, 2017
Thank you for your kind words. I'm glad I could help!
[Star][Star][Star][Star][Star]
Kim Simmons
July 24, 2017
The U-Haul equipment was clean and well maintained!
Reply from Manager on July 25, 2017
Thank you for your review. We pride ourselves in having the cleanest U-Haul equipment around!
[Star][Star][Star][Star][Star]
Terrence Ary
July 22, 2017
There great and the service is excellent
Reply from Manager on July 22, 2017
Thank you! We appreciate your business!
[Star][Star][Star][Star][Star]
Richard Roberts
July 21, 2017
Everyone was nice and helpful.
Reply from Manager on July 21, 2017
Glad to be able to assist you in your move.
[Star][Star][Star][Star][Star]
Ray Jenkins
July 19, 2017
Bayou Storage is Great. And the Workers Are Excellent.....
Reply from Manager on July 20, 2017
Thank you...It's easy to be great when we have great customers!
[Star][Star][Star][Star][Star]
Becky was very knowledgable and very professional and I will
Shawna allen
July 19, 2017
Recommend this location. To everyone and post on my blog
Reply from Manager on July 20, 2017
Thank you for your kind words. We think Becky is pretty awesome too :-)
[Star][Star][Star][Star][Star]
Yes indeed
Trades said castille
July 18, 2017
Very handy everything is perfect
Reply from Manager on July 18, 2017
Thank you! I'm glad we can meet your expectations!
[Star][Star][Star][Star][Star]
Very clean and helpful
Patrice marbury
July 18, 2017
Good prices and stored safe
Reply from Manager on July 18, 2017
Thank you, Patrice for your kind words. We take pride in hand scrubbing the rooms to make sure it is freshly cleaned for our new customers.
[Star][Star][Star][Star][Star]
Keiffer Tillman
July 15, 2017
[Star][Star][Star][Star][Star]
GOLAM SORWAR
July 17, 2017
[Star][Star][Star][Star][Star]
JAMES DERANGER
July 12, 2017
Attendant was very personable and very helpful. If needing to rent again in future will definitely consider using again.
Reply from Manager on July 15, 2017
Thank you for your kind words. We appreciate your business and look forward to helping you again.
[Star][Star][Star][Star][Star]
Meghan Plummer
July 11, 2017
I loved that I could drop my equipment off here even when the location was closed. Super convenient.
Reply from Manager on July 15, 2017
I'm happy we were able to accommodate your needs. Thank you for choosing Bayou Storage.
[Star][Star][Star][Star][Star]
Service
Nonde
July 13, 2017
Very helpful
Reply from Manager on July 13, 2017
Thank you for stopping in. We appreciate your business!
[Star][Star][Star][Star][Star]
Jackie Randolph
July 12, 2017
The prices are really cool!!!!!!!
Reply from Manager on July 13, 2017
Thank you for review. We do our best to provide a clean and safe facility to store your possessions without a large price tag attached.
[Star][Star][Star][Star][Star]
Jeff Jack
July 3, 2017
[Star][Star][Star][Star][Star]
Pat K.
June 30, 2017
I cannot say enough about the staff at this UHaul. We will only lease from here. The location is convenient and even if it was across town, we would drive there only. Most helpful, always pleasant, and a delight to work with.
Reply from Manager on June 30, 2017
Thank you for the kind words. It's always a pleasure to see you!
[Star][Star][Star][Star][Star]
Greg Landry
June 30, 2017
Always most helpful. I don't go to any other UHaul location!!
[Star][Star][Star][Star][Star]
Brittany
June 28, 2017
Becky was awesome!! She had great customer service and was very friendly. The service was fast. Love her
[Star][Star][Star][Star][Star]
Kireynolds
June 28, 2017
Becky had great customer service. She was very spunky and energetic.
[Star][Star][Star][Star][Star]
Kierra R
June 28, 2017
Becky had great customer service. She updated my pick up time.
[Star][Star][Star][Star][Star]
Michael T
June 3, 2017
Tonya was very polite and knowledgeable
Reply from Manager on June 27, 2017
Michael, thank you for you kind words. We appreciate your business!
[Star][Star][Star][Star][Star]
neil s
May 17, 2017
This transaction went very well.
[Star][Star][Star][Star][Star]
Joyce V.
May 15, 2017
All services were great. Thank you to those who were so helpful, both in Lk Charles, LA , and in Winnsboro, TX.
Reply from Manager on June 29, 2017
We are glad to hear your move went smoothly!
[Star][Star][Star][Star][Star]
Rontetta b.
May 15, 2017
Great service
[Star][Star][Star][Star][Star]
JAMES O.
May 12, 2017
Great friendly staff!
[Star][Star][Star][Star][Star]
Pat K.
May 10, 2017
Wonderful people.
[Star][Star][Star][Star][Star]
Roger L.
May 8, 2017
the lady working here was fantastic both times I have used this location. she is an example of how a customer should be treated. I really appreciate her attitude and demeaner . she was more than helpful. I will only go to this location in lake Charles for my rental needs as long as she is there
[Star][Star][Star][Star][Star]
Pat K.
May 7, 2017
Love this place!! Very accommodating and helpful. We don't go anywhere else!!
[Star][Star][Star][Star][Star]
James F.
May 3, 2017
The lady we dealt with was exceedingly friendly. very professional and tremendously helpful. I would very much like to recommend this location to everyone.
[Star][Star][Star][Star][Star]
JAMES O.
May 2, 2017
Great fast friendly service
[Star][Star][Star][Star][Star]
Cherish M.
April 12, 2017
She was very nice and accomodating. Great service.
[Star][Star][Star][Star][Star]
on 4/4/2017
April 4, 2017
This storage facility is amazing!
[Star][Star][Star][Star][Star]
Michael H.
April 1, 2017
Very friendly and very helpful!
[Star][Star][Star][Star][Star]
Pat K.
March 21, 2017
Love this UHaul So convenient Friendly people
[Star][Star][Star][Star][Star]
Credisheau J.
March 11, 2017
[Star][Star][Star][Star][Star]
August 31, 2016
Nice place. I had no idea about having a storage unit and they made it easy. Thanks
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