Call: (337) 419-3481 Make A Payment

Bayou Storage Downtown

112 W. 11th Street, Lake Charles, LA 70601
Current Customers: 337.210.3300

Facility Reviews Summary

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[Star][Star][Star][Star][Star]
helpful, inviting, and friendly
Lee Boyer
June 25, 2022
[Star][Star][Star][Star][Star]
Clean & well maintained
Mark Lopez
May 27, 2022
[Star][Star][Star][Star][Star]
Carl Benoit
May 16, 2022
[Star][Star][Star][Star][Star]
David Parnell
August 3, 2020
Very nice and pleasant.
[Star][Star][Star][Star][Star]
Derek Parker
December 4, 2019
The lady at the desk was super friendly and helpful. Great service!
Reply from Manager on December 4, 2019
Thanks so much, Derek, I'm so glad that you had a great experience. Don't hesitate to think of Uhaul in the future for any of your moving needs!
[Star][Star][Star][Star][Star]
Tangela Pappillion
December 2, 2019
Ms Brooks was very helpful and aeaea
Reply from Manager on December 2, 2019
Thank you Ms. Tangela, it was so nice (and hilarious) talking with you! I know autocorrect can be a pain, so I'll just assume you were trying to say something else really nice :D I hope you are loving your new home, come back any time you have any Uhaul or storage needs!
[Star][Star][Star][Star][Star]
Anne Keenan-Yates
November 26, 2019
The lady working here was very friendly and helpful as well. I would definitely recommend both locations.
Reply from Manager on November 26, 2019
Thank you so much Anne, if you ever need Uhaul again in the future, don't hesitate to stop by. Welcome to the area!
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STEVEN BURNS
November 11, 2019
There’s nothing wrong with this place.
Reply from Manager on November 11, 2019
Thanks Steven, I hope your move went smoothly!
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Mona Malveaux Sanchez
November 6, 2019
[Star][Star][Star][Star][Star]
Jason Hendrickson
November 1, 2019
A Jack for the traylor would be nice for when I go somewhere else while moving. You used to have it?
Reply from Manager on November 1, 2019
Thank you for your feedback, Jason. I know that the auto transports have one attached, I agree it would be nice if they all did!
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Drew Hoffpauir
September 9, 2019
Brook was incredibly helpful and attentive. She made sure all equipment was safe and clean and went out of her way to make sure we had a great experience.
Reply from Manager on September 9, 2019
Thank you so much for your review, Drew. I'm right here if you ever need an extra vehicle again!
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Landon Knight
July 6, 2019
Becky was Awesome!!! Excellent customer service!!!
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JOHN BAIRD
July 6, 2019
[Star][Star][Star][Star][Star]
Robyn Dupre
July 6, 2019
Best u haul place in town . Cant make it better . Service was great. If ever move again we will definitely use this location again
Reply from Manager on July 6, 2019
Thanks Robyn, come by anytime!
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Tina Powell
July 6, 2019
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Thomas Selman
May 1, 2019
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Jeff Burns
May 1, 2019
Sales associate was great!! Had a great experience!!
Reply from Manager on May 1, 2019
Thanks Jeff, anytime!
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Paris Leday
March 26, 2019
Associate was awesome and by herself!!
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Mark Fruge
March 26, 2019
[Star][Star][Star][Star][Star]
Michelle Speakman
March 15, 2019
Experience was great
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Cary Newnam
March 15, 2019
Easy drop off at location, utilized online ability to drop off and take pics to verify trailer at location.
[Star][Star][Star][Star][Star]
laura webb
January 5, 2019
Easy transaction. Very friendly and helpful staff.
Reply from Manager on January 5, 2019
Thank you, Laura. It was our pleasure!
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Jesse Boon-Nitoff
December 26, 2018
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cheryl galvan
October 26, 2018
[Star][Star][Star][Star][Star]
Betsy Fontenot
October 26, 2018
[Star][Star][Star][Star][Star]
Ron Futrell
October 26, 2018
[Star][Star][Star][Star][Star]
Joan Deason
August 30, 2018
Reply from Manager on August 31, 2018
Thank you for choosing Bayou Storage and U-Haul, Ms. Joan.
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Roman Wells
August 15, 2018
[Star][Star][Star][Star][Star]
keith woods
August 15, 2018
[Star][Star][Star][Star][Star]
Jeff Lejeune
August 15, 2018
[Star][Star][Star][Star][Star]
Kaneadra Webb
August 15, 2018
She was a very nice person soon as we walked through the door she made us feel very welcomed and she took good care of us i dont remember her name but shes an awesome person.
Reply from Manager on August 15, 2018
Thank you Ms. Webb. Come see me the next time you need storage or a U-Haul!
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Linda Washam
August 3, 2018
This was the most pleasant experience from start to finish. I would recommend this location to anyone. Thank you for being so awesome!
Reply from Manager on August 3, 2018
Thank YOU for being so awesome, Ms. Linda! It was wonderful doing business with you. Come see me anytime!
[Star][Star][Star][Star][Star]
Tanya Uriegas
August 3, 2018
My experience was great! No problems. The lady in the office was very professional an informative. Thanks for such great service.
Reply from Manager on August 14, 2018
Thank you for choosing Bayou Storage Downtown, Ms. Tanya! It was wonderful doing business with you.
[Star][Star][Star][Star][Star]
Keisha Caldera
July 23, 2018
Mrs Becky was amazing, she helped us out so much! I can't thank her enough!!!
Reply from Manager on July 25, 2018
It was such a pleasure to meet you and your precious family! Thank you for your business!
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Alexis Monique Canlas
July 16, 2018
Reply from Manager on July 17, 2018
thank you for your business, Ms. Canlas!
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mark mitchell
July 11, 2018
Reply from Manager on July 12, 2018
Thank you for choosing Bayou Storage and U-Haul, Mark. We really appreciate your business.
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Nikki Neubauer
July 6, 2018
Thanks Becky!
Reply from Manager on July 10, 2018
Thank you so much, Nikki. I look forward to doing business with you again.
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Martin Landry
July 6, 2018
Reply from Manager on July 6, 2018
Hi, Mr. Martin. Thank you for choosing Bayou Storage and U-Haul.
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Rob Grinton
June 27, 2018
Reply from Manager on July 6, 2018
thank you for choosing Bayou Storage and U-Haul!!
[Star][Star][Star][Star][Star]
Lori lawels
May 30, 2018
Reply from Manager on May 30, 2018
Thank you for choosing Bayou Storage and U-Haul! We truly appreciate your business.
[Star][Star][Star][Star][Star]
Eric Broussard
May 25, 2018
[Star][Star][Star][Star][Star]
Avery Oliver
May 25, 2018
Customer service was excellent!
Reply from Manager on May 25, 2018
thank you for choosing Bayou Storage, Avery! We are here anytime you need us :)
[Star][Star][Star][Star][Star]
Great customer service
Misty Hickman
May 13, 2018
Reply from Manager on May 25, 2018
Thanks, Misty!! We appreciate your business.
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Norman Ditrich
May 6, 2018
[Star][Star][Star][Star][Star]
Alek LaGrange
March 28, 2018
The woman who helped us was very personable and kind! She was pleasant to work with! It was very easy to rent and return to this facility.
Reply from Manager on April 13, 2018
thank you for your review Alek. We appreciate your business.
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Yes, i was actually recommend from a friend
Metron Craft
March 22, 2018
Ms. Illia was very kind and patient, i truly appreciate the service as well as help that she provided!
Reply from Manager on March 22, 2018
Thank you. We appreciate your business and look forward to working with you in the future.
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Awesome service
Angelique green
March 7, 2018
Very helpful, and kind . Ms Becky was an amazing help with everything from start to finish
Reply from Manager on March 7, 2018
Thank you so much Angelique! I really enjoyed meeting you guys.If you ever need U-Haul or storage, please give me a call
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Jennifer Lebleu
February 9, 2018
This was the first time I rented from U-Haul. The manager was extremely helpful. I will definitely use them again.
Reply from Manager on March 22, 2018
Thank you so much for your business!
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alan lafleur
February 1, 2018
VERY COURTEOUS AND HELPFUL